Utah Commercial Janitorial & Office Cleaning Company

The High Cost of Cheap Office Cleaning

When Cost Savings Often Compromises Quality

Posted: July 16th, 2012 | Author: Admin | Category: Janitorial Services, Building Maintenance Services

Every one wants to save hard earned money! Companies and individuals who are always looking at the bottom line often compromise in quality. As an example, I was recently invited to participate at a governmental building mandatory walk though prior to providing mine proposal.

I counted at least 25 companies at this mandatory meeting. As part of the bidding process, that were some requirements each bidding company would have to meet before individual proposal could be submitted. Here were some of these requirements:

  1. $2,000,000 Umbrella insurance coverage
  2. $1,000,000 Auto insurance coverage
  3. Drug screened workers
  4. Complete janitorial services that included office cleaning, carpet cleaning, floor stripping and waxing, and windows cleaning.
  5. New equipment is required from janitorial company when contract is awarded

The current monthly cost for janitorial services and building maintenance was $5,300, which accounted for 1 building with about 62,000 sq. ft.

As we were getting towards the end of the mandatory visit and with so many janitorial companies willing to provide their services, I felt compelled to ask the question nobody wanted to ask:

Question: What criteria will be used to award the contract to one of the 25 bidding companies?
Simple Answer: "The lowest bidder will be awarded the contract! We are a governmental institution, and because we use Tax Payer's Money, that is the criteria we will be using."

The bidding included an addition of 20,000 sq. ft. to the new contract, making the total of 82,000 sq. ft. throughout 2 separate building. One week later the winning bidder was announced a the monthly cost of $4,300.00.

So, I only have 2 questions I would ask about the bidding process and contract awarding, which are:

  1. How is it that the winning bidder will be doing a better job charging $4,300 compared with an original cost of $5,300 and an additional 20,000 sq. ft.?
  2. If price was the only criteria used to award the contact, it really shows complete disregard to quality! So, how is tax payers money are effectively used?


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2268 West 7730 South
West Jordan, Utah 84084
Phone: (801) 915 4697 Call in anytime Website: www.utahcleaning.com E-mail: sales@utahcleaning.com